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“You’re looking for somewhere to rent? You can have ours!”
It can sound like the perfect arrangement.
You have a property available.
Your friend, sibling, cousin or perhaps one of your children needs somewhere to live.
You know and trust each other, so there’s no need for all the usual formality… right?
Unfortunately, this is often where problems begin.
Letting a property to somebody you know can work perfectly well. In fact, having an existing relationship with your tenant can feel reassuring.
But friendship and family relationships aren’t a substitute for a properly managed tenancy.
And if something does go wrong, dealing with somebody you see at Christmas dinner can be considerably more awkward than dealing with a tenant you met through a letting agent.
This is perhaps the biggest trap.
When landlords let to somebody they know, there’s a temptation to make everything more informal.
Perhaps there’s no proper written tenancy agreement.
The deposit gets transferred without much discussion.
Nobody bothers documenting the condition of the property because “we trust them”.
Arrangements about bills, furniture or the garden are agreed verbally.
Everyone knows what was discussed.
Until, six months later, they remember the conversation differently.
A professional tenancy creates clarity for both sides.
Who is responsible for what?
How much is the rent?
When is it due?
What was included with the property?
What condition was everything in at the beginning?
What happens if circumstances change?
Putting things in writing isn’t a sign that you don’t trust someone.
It’s a way of making sure the relationship doesn’t have to rely on memory.
It can feel uncomfortable asking a friend or relative to go through referencing.
After all, you know them.
But knowing somebody socially isn’t necessarily the same as understanding whether a particular tenancy is affordable and suitable for them.
Referencing isn’t about deciding whether somebody is a “good person”.
It’s part of assessing a proposed tenancy properly.
Taking the same professional approach you would with any other applicant also avoids awkwardness later.
If you would normally carry out certain checks before letting your property, why remove those safeguards simply because you already know the person moving in?
Another area where informality can cause problems.
A landlord might think:
“It’s my nephew – I’m hardly going to argue with him over the deposit.”
Hopefully not.
But neither of you knows what circumstances might look like at the end of the tenancy.
A properly handled deposit and a detailed inventory give both landlord and tenant a clear record.
If something is damaged, there’s evidence of its original condition.
If it was already damaged when the tenant moved in, they’re protected too.
That’s particularly important when there’s a personal relationship you would rather preserve.
Nobody wants a disagreement over a stained carpet to become a family feud.
Money has an unfortunate ability to complicate even very good relationships.
Will you charge the full market rent?
Are you deliberately offering a reduced rent?
When exactly should it be paid?
What happens if payment is late?
If you’re giving somebody a favourable arrangement, make sure everybody understands what that arrangement actually is.
Problems can arise when one person believes they’ve been offered a long-term reduced rent while the other considers it a temporary favour.
Clear expectations at the beginning are much easier than an uncomfortable conversation later.
This can be one of the hardest situations for landlords letting to somebody they know.
A tenant has a difficult month and asks whether the rent can wait.
You want to help.
Then another payment is late.
And another.
Before long, the landlord isn’t just dealing with rent arrears. They’re dealing with a friend or relative who may feel embarrassed, defensive or under pressure.
That doesn’t mean you can’t be compassionate.
But it demonstrates why separating the personal relationship from the landlord and tenant relationship can be valuable.
Clear processes can actually make difficult conversations less personal.
The same thing can happen with maintenance.
A friend might not want to “bother you” about a small leak.
Your son or daughter might decide they’ll mention the damp patch next time they see you.
Somebody may attempt a repair themselves because they don’t want you spending money.
Months later, the original problem may be considerably worse.
A tenant should know exactly how to report repairs and should feel comfortable doing so promptly – regardless of whether their landlord is also someone they know personally.
This is perhaps the conversation people least want to imagine at the beginning.
Circumstances change.
You may eventually want to sell.
Your own housing situation could change.
The tenant might want to move.
Relationships can change too.
Having a properly documented tenancy and following the appropriate legal processes matters just as much when the tenant is somebody you know.
“But they’re family” isn’t a tenancy-management strategy.
The best time to agree how the arrangement will work is before either side needs something to change.
Letting to somebody you know doesn’t remove the normal responsibilities that come with being a landlord.
The property still needs to be managed appropriately and relevant requirements still need to be followed.
Those responsibilities don’t disappear because the tenant happens to be your best friend, cousin or colleague.
In some ways, that’s another argument for treating the tenancy professionally from day one.
You’re not making the relationship unnecessarily formal.
You’re making sure you’re approaching your responsibilities properly.
Absolutely.
Plenty of landlords successfully rent properties to people they already know.
The important thing is not to confuse trust with informality.
Treat the arrangement as a genuine tenancy.
Be clear about the rent.
Use appropriate documentation.
Record the condition of the property.
Deal properly with the deposit.
Keep records.
Have a clear route for reporting repairs.
And make sure both sides understand their responsibilities.
It might feel slightly more formal at the beginning.
But if everything runs smoothly, the paperwork will simply sit quietly in the background.
And if something doesn’t go to plan?
You’ll probably be very glad it’s there.
At Ellis Winters, our lettings and property management teams help landlords manage tenancies professionally from the outset – whether the tenant is a complete stranger or somebody they’ve known for years.
If you’re considering letting a property in Cambridgeshire and would like advice on getting the tenancy off to the right start, contact your local Ellis Winters lettings team.
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